Privacy Policy & Terms Conditions
This privacy policy sets out how Pro7 Fire Protection uses and protects any information that you give Pro7 Fire Protection when you use this website.
Pro7 Fire Protection is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Pro7 Fire Protection may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
Security We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Links to other websites Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not
Payment, Refund, and Cancellation Policy
Payment Policy
Pro7 Fire Protection accepts payment via credit card or PayPal. Payment is due at the time of purchase, and we do not offer any payment plans or financing options at this time.
Refund Policy
We stand behind the quality of our products and services and want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your purchase, please contact us within 30 days of receiving your order and we will do our best to make it right.
In the event that a refund is deemed appropriate, we will issue a refund to the original method of payment within 7-10 business days of receipt of the returned product. Refunds are only available for the purchase price of the product and do not include any shipping or handling fees.
Cancellation Policy
If you need to cancel your order, please contact us as soon as possible. Orders may only be cancelled prior to shipment. Once your order has shipped, it cannot be cancelled.
In the event that you cancel your order prior to shipment, we will issue a refund to the original method of payment within 7-10 business days.
In the event that we need to cancel your order for any reason, we will notify you as soon possible.